Freelancer Terms & Conditions

Welcome to our Freelancer Terms & Conditions

Please read these terms and conditions carefully before using Our Services.




The words of which the initial letter is capitalized have meanings defined under the following conditions.


The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.




These Terms and Conditions may have been translated if We have made them available to You on our Service.


You agree that the original English text shall prevail in the case of a dispute.




For the purposes of these Terms and Conditions:


  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for the election of directors or other managing authority.

  • Company (referred to as either "the Company", "We", "Us" or "Our",  in this Agreement) refers to JW Basics.

  • Country refers to Jamaica

  • Service refers to Vendor Service (JW Basics Marketplace), the allowance of You to sell your merchandise on Our Website.

  • Freelancer Terms and Conditions (also referred to as "Terms") mean these Terms and Conditions that form the entire agreement between You and the Company regarding the use of the Service.

  • Third-party Social Media Service means any services or content (including data, information, products or services) provided by a third-party, made available by the Seller.

  • Website refers to JW Basics, accessible from "" or "".

  • Third-party Website refers to any website that is not owned by JW Basics.

  • You mean the individual accessing or using the Service or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Freelancer means the individual (You) accessing or using the Service or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

  • Stock means products/projects listed on Our Website

  • Delivery means the act of transferring goods from the Freelancer to the customer.

  • Sale means the customer has ordered a project from Our Website and has paid over all balances. 

  • Store means the web page in which the Freelancer's projects reside.




These are the Freelancer's Terms and Conditions governing the use of this Service and the agreement that operates between You the Freelancer, and the Company. These Terms and Conditions set out the rights and obligations of all Freelancers regarding the use of the Service.


Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all Sellers who access or use the Service.


By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.


Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy and Term & Conditions of the Company. Please read Our Privacy Policy and Term & Conditions carefully before using Our Service.


Governing Law 


The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of this Service may also be subject to other local, state, parish, provincial, national, or international laws.

Violating the Code of Conduct or any other JW Basics policies may result in actions against your account, such as cancellation of listings, suspension or forfeiture of payments, and removal of selling privileges. More details about these policies are below.



We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.


Upon termination, Your right to use the Service will cease immediately.


Disputes Resolution 


If You have any concerns or disputes about the Service, You agree to first try to resolve the dispute informally by contacting the Company.




No project shall be listed on this Website unless being carried out by the Freelancer, or Entity and can be Delivered within the specified time frame in the Delivery Clause.

All project content should be original and authentic with no copyright infringements. All projects delivered, are owned by the customers, with full rights to trademark, patent, sell or redistribute.


Payments Receipt


Upon confirmed item Sale through this Website, payments will be received and processed by JW Basics.


Cost of Service


A mandatory Service Fee (%) of the total Sale price of an item will be charged immediately on Sale.




All projects must be delivered withing the time frame specified within the Delivery Policy.


Freelancers are also prohibited from the exchange, offer, accept or request personal, contact, social media, financial or address information or advertisement of external or third-party content or websites through delivery packages or content.


Sellers are allowed to upsell other products in their JW Basics Store in the form of flyers or coupon codes in such Delivery packages and also share direct links to their Store or Product page on Our Website. For example, ""


What constitutes personal, contact, social media, financial or address information or advertisement of external or third-party content or websites, will be determined at Our sole discretion.




JW Basics currently offers a friendly, across-the-board Return Policy. Sellers are bound by this Return Policy.




All Freelancers are provided with a Customer Chat Solution. This is also displayed on the front of each Store page. Sellers are not allowed to exchange, offer, accept or request personal, contact, social media, financial or address information. This Chat solution is provided only to allow questions and answers about products and services.

Freelancers are not allowed to contact customers except through our messaging service.


What constitutes personal, contact, social media, financial or address information, will be determined at Our sole discretion.


Freelancers also have access to send and receive messages from Our Store Administrators directly from their Dashboard. We will also use this method to forward customer inquiries that were asked using Our Contact Us page or via direct phone call. Sellers are advised to first use this method to communicate with Us unless this messaging system is offline or unreachable, email or telephone can be used.




Freelancers are prohibited from attempting to influence or reward customers' ratings, feedback, and reviews. JW Basics reserves the right to not approve or disable existing reviews that are believed to be made under suspicious circumstances. Freelancers are also prohibited from all attempts to damage or abuse another Freelancer, their listings or ratings.


Service Abuse


Freelancers are prohibited from attempting to circumvent Our sales processes.


Service "AS IS" and "AS AVAILABLE" Disclaimer


The Service is provided to You "AS IS" and "AS AVAILABLE" and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, hardware, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error-free or that any errors or defects can or will be corrected.


Without limiting the foregoing, neither the Company nor any of the Company's Affiliates makes any representation or warranty of any kind, express or implied:

  • That the Service will be uninterrupted or error-free

  • As to the operation or availability of the Service, or the information, content, and materials or products included thereon

  • As to the accuracy, reliability, or currency of any information or content provided through the Service

  • That the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components, although We will do our very best to protect our devices from unwanted/harmful components as listed above.

In any case, the jurisdiction does not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.


Store Logo & Banner Images 


All Store Logos must meet the below criteria:

  • Background Colour: White

  • Logo: Dimensions: W 245 X H 166 (Logo must take up at least 80% of the image)

  • Banner Image: W 845 X H 220

  • You must have the full rights to use the image


Banner Images & Product Details


Freelancers are allowed to upload images with Store logos and Store name, however, these images shall not display personal, contact, social media, financial or address information.

Personal, contact, social media, financial or address information are also prohibited from being listed in product details.


What constitutes personal, contact, social media, financial or address information, will be determined at Our sole discretion.


Product Images


All products must have a minimum of one image. Images are your selling point therefore you are required to take pride with all product images. To minimize confusion so the customer can better make a purchase decision, all product images should be very clear and professional.


General Image Requirements:


  • You must have the full rights to use the image

  • No unrelated objects, shadows, body parts should be in view of the image

  • No signs of nudity should be seen in the image

  • The image must be of the product only with minimal propping

  • The product must take up at least 70-80% of the image

  • Featured (Main) Images should be supplemented with additional images showing other sides of the product

  • Featured (Main) image should be in pure white to match our theme and to be correctly listed and blended into the search, related and featured items


The following are not allowed in the product images:


  • Copyright Marks

  • Watermarks

  • Logos (Except Samples)

  • Borders

  • Warranty Information

  • Offers or Promotional Information

  • Social Media Information

  • Contact Information

  • Address Information

  • Featuring Other Products

  • Item Condition

  • Your Brand Name

  • Author Credits

  • Barcodes

  • Delivery Information

  • Reflections


Image Technical Requirements:


  • A minimum of two (2) images per product with a maximum of four (4) images are allowed

  • Images must have a minimum size of 500x500px, with a maximum of 1000x1000px

  • The maximum file size is 2MB

  • Images must be in one of the following formats: JPEG, PNG


Social and Website Links


Freelancers are not allowed to add Third-Party links or usernames to their websites or Social Platforms on our Website.


What constitutes Third-Party links or usernames, websites or social platforms will be determined at Our sole discretion.

Bank Accounts


Freelancers can open a personal USD and or JMD Bank Account(s) with our Bank. This will reduce the time it takes for payments to be received by the Seller and payments will be made in the currency it was received.


Freelancers can also use their own JMD Bank Account housed at other Banks, with this type of transaction, processing may take up to two business days for the funds to be made available to them. 

Please note that JW Basics accepts both USD and JMD, for USD Transactions, a conversion will be done with our Bank's exchange rates before the JMD equivalent is sent to your external Bank Account.




Freelancers will be paid all outstanding balances to their corresponding Bank Accounts for all Sales at the end of each week for products/projects that have been delivered, except when the Sale is in dispute by a customer, funds will be held until the dispute is resolved.

Payments will be disbursed each Saturday. All sales after 8 AM that said Saturday morning will be held until the next payment week.


For Sales that requires deliver, either when customer chooses hard copies of projects or the order has not yet reached its delivery date, funds will be held until the week of the completed delivery.


Business Registration & Taxes


We assume no responsibility for the registration of your Business or the management and payment of your Taxes, You further acknowledge and agree that We shall not be responsible or liable, directly or indirectly, for any damages, lawsuits, fines or losses caused or alleged to be caused by or in connection with You operating an illegal business or tax disputes by the Authorities.




If a Freelancer chooses to end their Contract with JW Basics Freelancer for any reason, they should do so in writing via Dashboard Chat or email, 30 days prior to the intended closure date. The Seller shall ensure that all outstanding orders are fulfilled before the closure of the Store.


JW Basics Freelancer

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Last updated: May 9, 2020


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